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Office Hours?

Posted: Fri Sep 04, 2020 1:32 pm
by Dano Dog
I tried calling Wednesday, Thursday, and today, (Friday) to pay off the balance on my rifle, but I get the pre-recorded message that they are closed. I did take the time zone difference into account. I am not complaining, I just wanted to know if the hours changed. I called at 12:31PM (PST) today and around 2:30PM (CST) yesterday.

Thanks in advance!

Dan

Re: Office Hours?

Posted: Fri Sep 04, 2020 3:23 pm
by MikeT
Dano,

My experience has been, if you call between 8:30 AM and 4:30 PM Montana time, someone will answer the phone. Now, if everyone is busy on the phone, you will get the recording.

Keep on hav'n fn!
MikeT

Re: Office Hours?

Posted: Fri Sep 04, 2020 7:37 pm
by Michael Johnson
You might try emailing Lucinda. She is one of the moderators for the Shiloh forum and one of the Co-owners of Shiloh.They were closed for a while in April because of Covid19. There has been an uptick of cases in Sweetgrass County where they are located. I am not sure if that is an issue. I have a rifle being completed there as well. They know how to contact us. Not concerned.

Re: Office Hours?

Posted: Thu Sep 10, 2020 8:52 pm
by Kenny Wasserburger
They are busy this week, hosting a match.

KW.

Re: Office Hours?

Posted: Thu Sep 10, 2020 10:43 pm
by parkergunz
I called on Tuesday to order a lever spring and firing pin. They answered on the first ring. :D

Re: Office Hours?

Posted: Sun Sep 13, 2020 12:34 am
by Dano Dog
I was able to get through and pay off my rifle. Now it is time to wait for 14-16 months. Thank you.